Skip to content
Drone SurveyorsExeter · Devon and the South West
A South Devon harbour town from above the water, fishing boats along a stone quay and pastel houses climbing the steep hillside in terraces behind

Devon · TQ1-TQ2

Drone surveys in Torquay, flown by the surveyor who writes them

About forty minutes from Exeter. Seven limestone hills, and Italianate villas whose elaborate roofscapes cannot be seen from the street at all.

The hardest roofs to look at in Devon

Torquay has an unusual concentration of grand Victorian and Edwardian villas and hotels in the Italianate style, with rendered elevations and elaborate roofscapes: mansards, flat sections behind balustrades, towers, lead lined parapet gutters and clusters of tall stacks. Many of them are now converted into flats.

These are, quite simply, hard to reach and hard to see from the ground. That combination is why they are surveyed by air more often than any other stock in the coverage. A four storey Italianate villa on a terraced plot needs a serious scaffold to inspect conventionally, and the scaffold costs more than finding out whether it is needed.

What shows from above on a building like this is the thing nobody has looked at: the flat section behind the parapet, the state of the lead where a mansard meets a flat, the gutter running behind a balustrade, and the tops of the stacks. All of it is above the sightline from every window and every street.

Seven hills and a gradient on every street

The town is built across seven limestone hills around the harbour, so almost every street has a gradient and many properties sit on terraced or retained plots. For flight planning that changes the geometry in a way that is worth thinking about: the useful vantage point on a hillside property is often lower than the roof and to one side, and the launch point is frequently on a different level from the building entirely.

Retained plots also mean a lot of walls, steps and level changes on the ground, which affects where the aircraft can safely be set down and recovered. It is the sort of detail that gets settled on the phone before a date is fixed.

Sheltered from one direction, wide open to the other

Tor Bay gives the town shelter from the prevailing south westerly, which is exactly why it grew as a resort. Easterly weather comes straight in, though, and salt reaches the whole seafront. That produces the same asymmetry seen at Teignmouth: details facing east are being tested by weather the building was not really detailed for.

The stock beyond the villas covers a large number of converted flats, post-war estates inland on concrete tile, and modern seafront apartments. Babbacombe and Oddicombe sit on the cliffs north of the harbour and take a good deal more weather than the sheltered inner bay.

For a managing agent with a converted villa, the survey usually answers a governance question rather than a repair one: which of the common parts actually needs money this year, backed by photographs the leaseholders can look at themselves.

The harbour in season

Torquay Harbour and the seafront are busy for much of the year, and a survey near either is planned around where people will be rather than around the ideal light. In practice that pushes work to early mornings and to the shoulder months, which is no bad thing: winter light is flat and even, which is what you want for reading a covering.

Torre Abbey and Kents Cavern give a sense of the range here. Historic fabric and visitor sites sit within a few streets of ordinary housing, and where a job is near one, the ground beneath the flight is public and the plan is made accordingly.

Behind the survey

What Torquay clients are actually buying

Registered with the CAA

A registered operator with both an Operator ID and a Flyer ID. The Operator ID is the one that has to be displayed on the aircraft, and it is the number a client or an insurer asks for.

A2 Certificate of Competency

The A2 CofC is the theory and self-practical qualification that sits above the basic Flyer ID test. There is no GVC, which is stated here rather than left out, because it changes how some sites have to be planned.

Insured with Coverdrone

Commercial cover through Coverdrone, one of the specialist drone insurers. A copy of the certificate goes out on request before a booking, not after it.

DJI Mavic 4 Pro

The main survey aircraft. A 100 megapixel Hasselblad camera and 6K video, which is what lets a photograph of a ridge from twenty metres away still show an open mortar joint.

DJI Mavic 2 Enterprise Advanced

The thermal aircraft. A 640 by 512 radiometric thermal camera alongside the visual one, so a heat pattern can be read against the picture of the same elevation.

Construction background

The surveying came after years of contracting, so the report is written by somebody who has stood on the scaffold as well as flown over it, and who knows which faults matter and which are cosmetic.

Written report within 48 hours

A process commitment, not a sales promise. The flight is the short part of the job; the report is where the time goes, and it lands within two days of the visit.

No scaffolding, no ladders

Nothing leans on the building and nobody goes up it. That removes the access cost, the permit paperwork and the working-at-height risk from the survey itself.

See the credentials

Talk to a surveyor in Torquay

Send the address and what is worrying you. Sam Hembury will come back with a fixed price and the next slot that suits the weather.

Call 07426 908037Talk to a surveyor